背景:
suizhejinjiniandefazhan,woguodabufenmianfenqiyetongguojishugaijinyinenggoujiangxiaomaipeitiquchulai,zuochengfuchanpinmaipeiyou。danrengyouyixiexiaoxingdeqiyebunengjiangmaipeitichuhuoquanmaifenzhongrenghanyoumaipei。
woguoqianjinianshichangduimianfendebaiduyaoqiu,zhishibufenqiyezaimianfenzhongmangmutianjiashiyongzengbaiji,youyuduishiyongliangheshiyongfanweixianzhibuyan,daozhilezengbaijidechaofanweishiyong。zengbaijideqiangyanghuaxingnengshimianfenxunsupiaobai,yinghelebufenxiaofeizhexihuanbaimianfendeyaoqiu。zengbaijizaijiaredaohoujiuhuifenjiechengduirentiwuhaideqiti。yincihanyouzengbaijidemianfenzaizuochengmantouhuoguamianhouduirentililunshangshimeiyouweihaide。
本案例涉及的企業為一家小型麵粉廠,生產麵粉的設備是非常原始的小型設備。
質量事件:
2005nianchuntian,bizhezainongmaoshichangshangmaidaoyijiaxiaoguamianchangshengchandejibaosuliaodaizhuangguamian,zhongwuhuijiahoudakaiyibaohou,wendaoyigucibideyouzhisuanbaideqiwei,youyuzhiyexiguan,bizhekanleyixiabaozhuangshangdeshengchanriqi,santianqianshengchande!bizhedediyifanyingshichangjiadayindeshengchanriqibudui,lingwai,guamiandechengfenzhiyoumianfen,zenmehuichuxianzhemeqiangliedeweidaone?zhiyexiguancushibizhexianglejieyixiajiujing。
調查分析:
通過運用統計技術分析了酸敗問題,可能有以下原因:
1.人,生產廠商故意晚打生產日期,掛麵的實際生產日期很長,致使掛麵超過保質期而變質;
2.機(設備):引起變質的因素概率很小;
3.法(生產工藝):引起變質的因素概率很小;
4.料:經辨認排除了包裝用的塑料袋印刷油墨溶劑引起的不愉快的氣味,則懷疑掛麵所用原料已經變質、生產出來的掛麵也就變質了;
5.環(環境):春季氣溫不高,不會引起產品的迅速變質。
經(jing)過(guo)上(shang)述(shu)分(fen)析(xi),筆(bi)者(zhe)認(ren)為(wei)是(shi)生(sheng)產(chan)廠(chang)家(jia)是(shi)晚(wan)打(da)生(sheng)產(chan)日(ri)期(qi)引(yin)起(qi)的(de)產(chan)品(pin)過(guo)期(qi)而(er)造(zao)成(cheng)質(zhi)量(liang)問(wen)題(ti),於(yu)是(shi)趕(gan)到(dao)賣(mai)掛(gua)麵(mian)的(de)攤(tan)位(wei),運(yun)用(yong)維(wei)權(quan)知(zhi)識(shi)和(he)專(zhuan)業(ye)知(zhi)識(shi)態(tai)度(du)嚴(yan)厲(li)地(di)進(jin)行(xing)投(tou)訴(su),以(yi)呼(hu)籲(xu)廠(chang)家(jia)要(yao)講(jiang)職(zhi)業(ye)道(dao)德(de),不(bu)能(neng)打(da)與(yu)實(shi)際(ji)不(bu)符(fu)的(de)生(sheng)產(chan)日(ri)期(qi)。之(zhi)後(hou)不(bu)久(jiu),掛(gua)麵(mian)廠(chang)老(lao)板(ban)就(jiu)親(qin)自(zi)打(da)電(dian)話(hua)給(gei)筆(bi)者(zhe),表(biao)明(ming)了(le)歉(qian)意(yi),並(bing)解(jie)釋(shi)其(qi)產(chan)品(pin)不(bu)存(cun)在(zai)包(bao)裝(zhuang)上(shang)的(de)生(sheng)產(chan)日(ri)期(qi)與(yu)實(shi)際(ji)生(sheng)產(chan)日(ri)期(qi)不(bu)符(fu)的(de)情(qing)況(kuang),而(er)且(qie)該(gai)批(pi)產(chan)品(pin)都(dou)出(chu)了(le)酸(suan)敗(bai)問(wen)題(ti),但(dan)是(shi)不(bu)能(neng)查(zha)明(ming)原(yuan)因(yin)。通(tong)過(guo)交(jiao)流(liu),對(dui)方(fang)感(gan)覺(jiao)筆(bi)者(zhe)具(ju)備(bei)糧(liang)油(you)加(jia)工(gong)方(fang)麵(mian)的(de)知(zhi)識(shi)就(jiu)邀(yao)請(qing)筆(bi)者(zhe)前(qian)去(qu)幫(bang)忙(mang)解(jie)決(jue)問(wen)題(ti)。
到達工廠後,筆者發現部分掛麵退回後晾在院子裏,筆者發現,涼曬後的掛麵沒有油脂酸敗的氣味。
jinglejie,zheshigexiaoxingmianfenchang,shengchanmianfendeshebeishifeichangyuanshidexiaoxingshebei,shengchanchuyibufenmianfenzhijiejiagongchengguamian。jufenxi,jiagongguamiangongyizhongbuxuyaojiaruyouzhi,suoyongyuanliaoxiaomaiyeshixinde,danshiguamianshengchanhoubujiujiuhuisuanbaibianzhi。
筆(bi)者(zhe)了(le)解(jie)到(dao)現(xian)在(zai)市(shi)場(chang)上(shang)客(ke)戶(hu)要(yao)求(qiu)的(de)饅(man)頭(tou)用(yong)白(bai)度(du)很(hen)高(gao)的(de)麵(mian)粉(fen)加(jia)工(gong),所(suo)以(yi)生(sheng)產(chan)企(qi)業(ye)不(bu)得(de)不(bu)在(zai)磨(mo)麵(mian)粉(fen)時(shi)加(jia)入(ru)部(bu)分(fen)的(de)增(zeng)白(bai)劑(ji),以(yi)適(shi)合(he)市(shi)場(chang)的(de)要(yao)求(qiu)。
kaolvdaoxiaoxingmianfenjiagongchangdeshebeimeiyoumaipeitiqushebei,xiaomaimochengmianfenhou,bufenmaipeiliucunzaimianfenzhong,ermianfenzengbaijijuyouqiangliedeyanghuazuoyong,maipeiyouyumianfenzengbaijijiechuhou,xunsubeiyanghua,chanshengyouzhisuanbaixianxiang。danshiyouyumianfendaishitouqide,youzhisuanbaideqiweihuisanfadiao,buyiguanchadaosuanbaixianxiang;而(er)做(zuo)成(cheng)掛(gua)麵(mian)後(hou)用(yong)塑(su)料(liao)袋(dai)包(bao)裝(zhuang)後(hou),油(you)脂(zhi)酸(suan)敗(bai)的(de)會(hui)積(ji)累(lei)在(zai)塑(su)料(liao)袋(dai)中(zhong),在(zai)拆(chai)開(kai)包(bao)裝(zhuang)時(shi),讓(rang)人(ren)感(gan)覺(jiao)到(dao)強(qiang)烈(lie)的(de)氣(qi)味(wei)。另(ling)外(wai),由(you)於(yu)麥(mai)胚(pei)的(de)含(han)量(liang)很(hen)少(shao),當(dang)麥(mai)胚(pei)油(you)氧(yang)化(hua)完(wan)畢(bi)後(hou),就(jiu)不(bu)會(hui)再(zai)散(san)發(fa)油(you)脂(zhi)氧(yang)化(hua)的(de)味(wei)道(dao)了(le),這(zhe)也(ye)是(shi)用(yong)紙(zhi)包(bao)裝(zhuang)的(de)掛(gua)麵(mian)和(he)工(gong)廠(chang)回(hui)收(shou)後(hou)晾(liang)曬(shai)的(de)掛(gua)麵(mian)沒(mei)有(you)酸(suan)敗(bai)味(wei)道(dao)的(de)原(yuan)因(yin)。
tongyangdedaoli,zaishijishengchanzhong,youxuduohanyoumianshizhipinyechuxiantongyangdeqingkuang,suiranzengbaijizaijiareguochengzhonghuifenjie,danshizaihemianguochengzhongzengbaijiyijingheyouzhijiechu,jiangbufenyouzhiyanghua,zhishichanpindehuojiashoumingsuoduan。
整改措施:
1.將生產掛麵的麵粉和生產饅頭用的麵粉分開生產,生產掛麵的麵粉嚴禁添加增白劑。
2.加強加工食品鏈各環節中的信息溝通,嚴格在含油麵食品使用的麵粉中加入增白劑。
3.加強含增白劑麵粉的管理,防止此類麵粉的誤發、誤用,企業要定期送檢麵粉,以防止增白劑的混入。
工作體會:
changchangshuotuihuidechanpinjiangyongyuweiyangshengchu,buyongyuhuishouliyong,zheshuominggaichangdezhiyedaodehaishihenhaode。tabushiguyiyaoshengchanchuweiliechanpin,zhishitazijizhaobudaojiejuedebanfa。congzheyidianshangshuo,dalixuanchuanshipinanquanfa,qianghuachanpinanbiaozhunshengchandezhongyaoxingjiushifentuchule。
另外就是消費者的消費觀念存在誤區,認為麵粉、饅頭等食品白度越高越好,從而驅使生產企業添加增白劑,從而會造成較多的質量問題。由此展開來說,紅心鴨蛋、瘦肉精、吊白塊、堿(jian)發(fa)毛(mao)肚(du)等(deng)事(shi)件(jian)都(dou)與(yu)消(xiao)費(fei)者(zhe)過(guo)分(fen)要(yao)求(qiu)食(shi)品(pin)的(de)品(pin)質(zhi)有(you)一(yi)定(ding)的(de)關(guan)係(xi)。因(yin)此(ci),如(ru)何(he)引(yin)導(dao)消(xiao)費(fei)者(zhe)正(zheng)確(que)的(de)食(shi)品(pin)消(xiao)費(fei)觀(guan)念(nian)也(ye)是(shi)擺(bai)在(zai)食(shi)品(pin)從(cong)業(ye)人(ren)員(yuan)麵(mian)前(qian)的(de)一(yi)個(ge)重(zhong)要(yao)課(ke)題(ti)。
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