Leadership is a big, vague, amorphous topic. We can write about great leaders at great length. But practically speaking, how do you become one?
A good start is to focus on leadership styles. Daniel Goleman, who popularized the notion of 'emotional intelligence,' has described the following six different styles that leaders use to motivate others.
Our view is these are not mutually exclusive. You don't need to adopt one and ignore the others. Rather, the best leaders move among these styles, using the one that meets the needs of the moment. Think of them all as part of your management repertoire.
Visionary. This style is most appropriate when an organization needs a new direction. Its goal is to move people towards a new set of shared dreams. 'Visionary leaders articulate where a group is going, but not how it will get there - setting people free to innovate, experiment, take calculated risks,' writes Goleman.
Coaching. This one-on-one style focuses on developing individuals, showing them how to improve their performance, and helping to connect their goals to the goals of the organization. Coaching works best with employees who show initiative and want more professional development. But it can backfire if it's perceived as 'micromanaging' an employee, and undermines his or her self-confidence.
Affiliative. This style emphasizes the importance of team work, and creates harmony in a group by connecting people to each other. It's particular valuable when you need to improve team harmony, increase morale, and repair communication or repair broken trust in an organization.' But it has its drawbacks. An excessive emphasis on group praise can allow poor performance to go uncorrected, and lead employees to believe that mediocrity will be tolerated.
Democratic. This style draws on people's knowledge and skills, and creates a group commitment to the resulting goals. It works best when the direction the organization should take is unclear, and the leader needs to tap the collective wisdom of the group. The consensus building approach can be disastrous in times of crisis, however, when urgent events demand quick decisions.
Pacesetting. In this style, the leader sets high standards for performance. He or she is obsessive about doing things better and faster, and asks the same of everyone. But Goleman warns this style should be used sparingly, because it can undercut morale and make people feel as if they are failing. 'Our data shows that, more often than not, pacesetting poisons the climate,' he writes.
Commanding. This is the classic model of 'military' style leadership - probably the most often used, but the least often effective. Because it rarely involves praise and frequently employs criticism, it can undercut morale and job satisfaction. Still, in crisis situations, when an urgent turnaround is needed, it can be an effective approach.
Note that what distinguishes each leadership style above is not the personal characteristics of the leader, but rather the nature and needs of those who are being led. As James MacGregor Burns argued in his path-breaking 1978 book, Leadership: 'Leadership over human beings is exercised when persons with certain motives and purposes mobilize, in competition or conflict with others, institutional, political, psychological and other resources so as to arouse, engage and satisfy the motives of followers.'
Unlike 'naked power wielding,' he writes, 'leadership is thus inseparable from followers' needs and goals.'
The good leader, in other words, must understand what motivates those he or she wishes to lead.
"領導力"是一個宏大、模糊而虛無的話題,我們可以為優秀的領導者寫出連篇累牘的傳記。但講點實在的,你自己怎樣才能成為一名優秀的領導者呢?
首先最好是關注領導方式。推廣了"情商"概念的戈爾曼(Daniel Goleman),曾把領導者用以激勵他人的方式歸為後麵說到的六類。
本文作者Alan Murray所(suo)撰(zhuan)寫(xie)的(de)管(guan)理(li)學(xue)書(shu)籍(ji)。我(wo)們(men)的(de)觀(guan)點(dian)是(shi),這(zhe)些(xie)方(fang)式(shi)並(bing)非(fei)相(xiang)互(hu)排(pai)斥(chi)。你(ni)不(bu)需(xu)要(yao)采(cai)用(yong)一(yi)種(zhong)而(er)忽(hu)略(lve)其(qi)他(ta)。相(xiang)反(fan),最(zui)優(you)秀(xiu)的(de)領(ling)導(dao)者(zhe)不(bu)會(hui)總(zong)是(shi)選(xuan)擇(ze)某(mou)一(yi)種(zhong)方(fang)式(shi),而(er)是(shi)哪(na)種(zhong)方(fang)式(shi)能(neng)滿(man)足(zu)當(dang)下(xia)的(de)需(xu)要(yao),就(jiu)采(cai)用(yong)哪(na)種(zhong)方(fang)式(shi)。你(ni)要(yao)把(ba)這(zhe)些(xie)方(fang)式(shi)當(dang)成(cheng)自(zi)己(ji)整(zheng)個(ge)管(guan)理(li)藝(yi)術(shu)的(de)一(yi)部(bu)分(fen)。
願景式(Visionary).dangyigezuzhixuyaoyouxindefangxiangshi,zhezhongfangshizuiweiheshi。tademudeshigudongrenmenchaozheyixiliexindegongtongyuanjingerqianjin。geermanxiedao,yuanjingshilingdaozheweituanduizhimingqianjinmubiao,erbushidaodamubiaodefangshi,zherangrenmennenggouchongfendichuangxin、曆煉、承擔可能的風險。
輔導式(Coaching).這種一對一的方式側重的是人員的培養,教他們學會怎樣提升績效,並幫助他們把個人目標與組織目標結合起來。在顯示出主動性、xiwangzaizhuanyeshangjinyibutishengdeyuangongshenshang,fudaofahuidezuoyongzuida。danruguobeishiweiyizhongpopomamadeguanlifangshi,kenenghuishideqifan,bingsunshangyuangongdezixinxin。
親和式(Affiliative).這種方式強調團隊協作的重要性,並在人與人之間建立一種紐帶,形成一個和諧的團體。當你需要在組織中增進和諧、提ti高gao士shi氣qi並bing修xiu複fu溝gou通tong或huo受shou損sun的de信xin任ren關guan係xi時shi,這zhe種zhong方fang式shi尤you其qi有you用yong。但dan它ta也ye有you缺que點dian。過guo分fen倚yi重zhong對dui團tuan隊dui的de表biao揚yang,可ke能neng會hui放fang任ren低di劣lie的de績ji效xiao得de不bu到dao改gai正zheng,並bing讓rang員yuan工gong相xiang信xin他ta們men是shi可ke以yi碌lu碌lu無wu為wei的de。
民主式(Democratic).這種方式充分發揮團隊的知識和技能,共同形成目標,並樹立一種實現目標的共同意誌。當組織的前進方向不明確、領ling導dao者zhe需xu要yao利li用yong團tuan隊dui的de集ji體ti智zhi慧hui時shi,這zhe種zhong方fang式shi最zui為wei有you效xiao。但dan在zai危wei機ji時shi刻ke,緊jin急ji事shi件jian需xu要yao有you迅xun速su決jue策ce,這zhe種zhong建jian立li共gong識shi的de方fang式shi可ke能neng帶dai來lai災zai難nan性xing的de後hou果guo。
標杆式(Pacesetting).根據這種方式,領導者製定出很高的績效標準,對更好、更快有著一種執著的追求,並要求人人都像自己一樣。但戈爾曼警告說,這種方式應當少用,因為它可能打擊士氣、讓人產生挫敗感。他寫道,我們的數據顯示,標杆式領導行為多半會損害氛圍。
命令式(Commanding).這是"軍事化"領導方式的典型,或許是用得最多、但dan奏zou效xiao機ji會hui最zui少shao的de方fang式shi。由you於yu很hen少shao涉she及ji表biao揚yang,並bing不bu斷duan地di采cai取qu批pi評ping方fang法fa,它ta有you可ke能neng打da壓ya士shi氣qi和he工gong作zuo滿man意yi度du。但dan在zai危wei機ji情qing形xing下xia需xu要yao緊jin急ji扭niu轉zhuan局ju勢shi時shi,這zhe可ke能neng是shi一yi種zhong有you效xiao的de辦ban法fa。
要注意到,區分上述不同領導方式的,不是領導者個人的性格特點,而是受領導者的稟性和需求。正如伯恩斯(James MacGregor Burns)在1978年的開創性著作《領導論》(Leadership)中所言:當擁有特定動機或意圖的人們調動製度、政治、心理或其他方麵的資源,並與其他人產生競爭或衝突時,便有領導人類的行為進行,目的是激發、調動並滿足追隨者的動機。
他寫道,領導力與"赤裸裸地行使權力"不同,領導行為與追隨者的需求和目標密不可分。
換句話說,好的領導者必須懂得,哪些東西能夠激勵他/她希望帶領的那些人。
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