人到晚年，我相信我學到的某些東西能對那些正在我曾經工作過的領域中辛勤耕耘的人有所幫助。下麵的10條建議，是我希望在我40歲開始做高管時就有人能告訴我的。我犯過的錯誤是，我沒能全部遵循。

1. The less you confide in others in the organization, the better it will go for you. What youintend as harmless chatter can do serious harm. Keep your speculations and worries toyourself.

在zai公gong司si裏li跟gen別bie人ren吐tu露lu的de心xin事shi越yue少shao，對dui你ni越yue好hao。你ni以yi為wei是shi無wu傷shang大da雅ya的de閑xian聊liao，其qi實shi有you可ke能neng會hui造zao成cheng嚴yan重zhong傷shang害hai。把ba你ni的de猜cai測ce和he擔dan憂you都dou埋mai在zai心xin裏li吧ba。

2. Be sure to manage down. Spend time with the lower-level employees in your company andtry to be decent to all of them. A polite greeting to the elevator operator, a thanks to the maildelivery person and a kind word to the assistants will be appreciated. The making ofreputations begins at the ground level. Similarly, keep the ugly aspects of your day to yourself.Do not shout.

務wu必bi管guan理li好hao和he下xia屬shu的de關guan係xi。花hua時shi間jian和he公gong司si裏li的de較jiao低di層ceng員yuan工gong在zai一yi起qi
，盡jin量liang對dui他ta們men友you好hao。對dui電dian梯ti操cao作zuo員yuan禮li貌mao問wen候hou，對dui郵you遞di員yuan表biao示shi感gan謝xie
，對dui助zhu理li說shuo句ju友you善shan的de話hua，這zhe些xie都dou會hui得de到dao讚zan賞shang。打da造zao名ming譽yu要yao從cong基ji層ceng做zuo起qi。同tong樣yang的de
，碰peng到dao不bu爽shuang的de事shi情qing
，要yao自zi己ji消xiao化hua情qing緒xu，不bu要yao在zai別bie人ren麵mian前qian發fa泄xie。

3. Leadership is a full-time job and the duty clock is never off. Every little sign is being read andyour impatience, disappointment or insecurity will be magnified by those who pass alongtheir readings of you. There is no time for casual and unplanned candor, and messages mustbe sent only when carefully thought out. Be especially careful about what you put in writing,especially emails-they never disappear.

做領導是一份全職工作，職責的時鍾永不停止。每個微小的跡象都會被解讀
，你的不耐煩、失望或不安全感都會被那些解讀你的人放大。不應做出隨意、毫無準備的坦白，信息必須經過深思熟慮才能發出。要特別小心書麵的東西，尤其是電子郵件──它們永遠都不會消失。

4. Keep listening to and for advice. Have lunch at least once a week in the office cafeteria, ormake a point of dallying near the coffee station, and listen to what others are talking about. Ifsomeone wants to speak to you, there is every reason to listen. If criticism is offered, take timeto respond with care even if you don't agree with it.

保(bao)持(chi)聆(ling)聽(ting)並(bing)索(suo)取(qu)建(jian)議(yi)。每(mei)周(zhou)至(zhi)少(shao)在(zai)公(gong)司(si)餐(can)廳(ting)吃(chi)一(yi)次(ci)午(wu)飯(fan)，或(huo)者(zhe)時(shi)不(bu)時(shi)在(zai)咖(ka)啡(fei)機(ji)旁(pang)逗(dou)留(liu)
，聽(ting)聽(ting)其(qi)他(ta)人(ren)都(dou)在(zai)聊(liao)些(xie)什(shen)麼(me)。如(ru)果(guo)有(you)人(ren)想(xiang)跟(gen)你(ni)說(shuo)話(hua)，那(na)就(jiu)沒(mei)有(you)理(li)由(you)不(bu)聽(ting)。如(ru)果(guo)有(you)人(ren)批(pi)評(ping)，即(ji)使(shi)你(ni)不(bu)讚(zan)同(tong)也(ye)要(yao)花(hua)時(shi)間(jian)仔(zai)細(xi)回(hui)應(ying)。

5. The wisecrack you believe is witty often is not. Your sense of humor is easily misread aspatronizing and clumsy. If you still think that telling a joke or relating a humorous story issomehow important to making a point, run it past your spouse or a trusted friend first. Humorcan be risky. Never joke about serious matters.

你ni覺jiao得de很hen風feng趣qu的de俏qiao皮pi話hua通tong常chang並bing不bu風feng趣qu。你ni的de幽you默mo感gan很hen容rong易yi被bei解jie讀du為wei自zi傲ao和he笨ben拙zhuo。如ru果guo你ni仍reng然ran以yi為wei講jiang笑xiao話hua或huo引yin用yong某mou個ge幽you默mo故gu事shi對dui陳chen述shu觀guan點dian很hen重zhong要yao
，那na麼me請qing先xian跟gen你ni的de配pei偶ou或huo信xin任ren的de朋peng友you演yan練lian一yi遍bian。幽you默mo是shi有you風feng險xian的de。千qian萬wan不bu要yao拿na嚴yan肅su的de事shi情qing開kai玩wan笑xiao。

6. The important thing is to be sure that the important thing remains the important thing.Explain your strategy frequently and then rephrase it and repeat it.

很重要的一點是，保證重要事務的重要性。應該經常解釋你的戰略
，可以換個措辭
，但要反複強調。

7. Never complain; never explain. No one listens. Take the blame if something goes wrong. Donot blame mistakes on prior administrations, the weather, bad luck or your competitors. Butdon't appear defensive. Look forward-unless your resignation has been requested.

絕不要抱怨和解釋，沒有人會聽。出了差錯就承擔責任。不要把錯誤怪到前幾屆管理層、天氣
、運氣不好或競爭對手身上。但也不要露出防禦姿態。向前看──除非上級要求你辭職。

8. Trust your professional advisers and accept their expertise. Try not to second-guess themarket. There is no such thing as perfect data about anything. Make decisions and move on.

信任你的專業顧問，接受他們的專業意見。不要對市場做過多猜測。沒有所謂的完美數據。做出決策

，往前走。

9. Be careful about the use of the word 'average'-one can drown in a river the average depth ofwhich is six inches. Taking comfort in what's 'average' offers a false sense of security. Assumethat the worst might happen, because often it will.

謹慎使用“平均”這個詞──平均深度為6英寸河也可能淹死人。欣然接受“平均”，隻會獲得虛假的安全感。假設最糟糕的情況會發生，因為通常就是如此。

10. It's a clicke, but true: Never do or say anything that you would be unhappy to see written about on a newspaper front page. In dealing with the media, avoid answering hypotheticalquestions, remember that the microphone is never really off, and never agree to speak 'off therecord.' The only worthwhile public response to a crisis is honesty.

最後這條是陳詞濫調
，但卻是至理真言：絕不要做或說你不希望在報紙頭條看到的事情。和媒體打交道時，不要回答假設性的問題，謹記麥克風永遠不會真正關閉，絕不要同意“私下”談。對一場危機唯一值得做的公開回應是誠實。

One fascinating aspect of life for an executive in the public eye is that there are so few waysto learn the art of a graceful style. There is no privacy either. But there are rewards and oneis generally well paid for the limitations imposed. The media are always watching, and any smallmisstep in your personal life can be distorted. Those who assume a public leadership role canexpect harsh treatment when things go wrong. If things go well, the media's silence should begratefully accepted.

成為公眾關注的高管
，這樣的生活有一大迷人之處
，就是可以借此學會如何行事優雅得體──學(xue)習(xi)這(zhe)種(zhong)藝(yi)術(shu)的(de)途(tu)徑(jing)可(ke)不(bu)多(duo)。同(tong)時(shi)伴(ban)隨(sui)這(zhe)種(zhong)生(sheng)活(huo)的(de)
，還(hai)有(you)隱(yin)私(si)缺(que)失(shi)。這(zhe)些(xie)帶(dai)來(lai)的(de)好(hao)處(chu)在(zai)於(yu)，高(gao)管(guan)通(tong)常(chang)也(ye)因(yin)為(wei)承(cheng)受(shou)了(le)這(zhe)些(xie)限(xian)製(zhi)而(er)得(de)到(dao)優(you)厚(hou)的(de)回(hui)報(bao)。媒(mei)體(ti)總(zong)是(shi)在(zai)關(guan)注(zhu)公(gong)眾(zhong)人(ren)物(wu)，私(si)生(sheng)活(huo)中(zhong)的(de)任(ren)何(he)小(xiao)過(guo)失(shi)都(dou)有(you)可(ke)能(neng)被(bei)媒(mei)體(ti)曲(qu)解(jie)。擔(dan)任(ren)公(gong)共(gong)領(ling)導(dao)職(zhi)務(wu)的(de)人(ren)在(zai)事(shi)情(qing)出(chu)差(cha)錯(cuo)時(shi)會(hui)被(bei)嚴(yan)厲(li)地(di)對(dui)待(dai)。如(ru)果(guo)事(shi)情(qing)順(shun)利(li)，就(jiu)應(ying)該(gai)感(gan)激(ji)地(di)接(jie)受(shou)媒(mei)體(ti)的(de)沉(chen)默(mo)。

If all the suggestions above were distilled into one essential message I'd offer to a personnewly arrived in public life, it would be this: Tell the truth, at work and in public. But alsoremember: One does not have to answer every question, either from a colleague or a reporter.The press will accept a demurrer, but a lie almost always is soon uncovered, and the damageto the reputation of the person who lies-and often to the organization he represents-issevere.

如果將以上所有建議濃縮成一條我會給剛踏入公眾視線新人的精華信息，那就是：無論是工作還是麵對公眾都要講實話。但同時也謹記：bubimeigewentidouhuida，wulunwentishilaizitongshihaishijizhe。meitihuijieshouyiyi，danhuanghuazechizaohuibeijiechuan。yidanshuohuang，zhegerendemingyuyijitasuodaibiaojigoudouhuizaoyuzhongdasunshi。

If you cannot answer or choose not to, say so and move on. It may seem simple and easy todo, but notice how few manage it.

如果你無法回答或不打算回答，那就實話實說，繼續下個話題。看起來簡單，但是很少有人能做到。

（來源：愛詞霸）